Reference

y400 Privacy Policy for India with UPI and Paytm

We set out what we collect, why we need it, and how long we keep it, so you can read the rules before you share any detail.

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y400 y400 Privacy Policy for India with UPI and Paytm
PRIVACY CONTACTS

Where to Reach Our Privacy Team

If you want to read, change, or delete the data linked to your account, contact us through the channel that matches your record.

Email Write to [email protected] if you want access, correction, deletion, or a copy of the data we hold. We confirm the request in writing after we verify the account and the contact details on file.
Form Use the privacy form in your account area to send a request from the contact that matches your profile. That helps us match the record fast and reply with the exact step we can take.
Post If you prefer post, send a signed letter with your name, registered email, and the change you want. We use postal requests for formal records and for cases that need an extra identity check.
DATA CARE

How We Handle Data Safely

Our privacy handling starts with a narrow data set, then adds controls for session security, retention, and request tracking.

Collection

We collect the details needed to create and run your account, such as name, contact details, device data, and payment status. We keep the list narrow and avoid asking for extras that do not serve a clear purpose.

Cookies

Cookies and similar tools remember your session, language choice, and security checks. They help us keep you signed in, reduce repeat verification, and understand which pages fail so we can fix them.

Security

We protect access with password checks, session timeouts, and risk flags for unusual logins. If you change your phone or email, we may ask for a fresh verification step before we update sensitive fields.

Retention

We keep records only as long as needed for account history, dispute handling, fraud checks, and legal duties. When the storage period ends, we delete or de-identify data that no longer has a valid purpose.

Access

You can ask what we hold, correct errors, or request deletion where local law allows it. We may keep a minimal audit trail if the law or a legitimate dispute requires us to retain part of the record.

Changes

If you want to change consent choices or ask a privacy question, contact us through support or email. We track the request, review it against the account record, and tell you what we can update.

Privacy Questions You May Ask

These questions cover the parts people ask about most often: what we collect, why we use it, how cookies work, who receives the data, how long we keep it, and how to reach us. If your situation is more specific, send the details from your registered contact so we can match the request to the right record.

We collect the details needed to run your account, confirm payments, protect access, and meet legal duties. That can include contact data, device signals, log files, and payment status, but only where there is a clear use.

Cookies remember your session, save choices like language, and help us spot broken pages or risky sign-ins. If you clear them, some parts may ask you to verify again, but you stay in control of your browser settings.

We share data only with service partners that help us host systems, process payments, send messages, or meet legal requests. They get the minimum fields needed for the task and must use them only for that purpose.

We keep records for as long as needed for account service, dispute handling, fraud checks, tax work, and legal duties. After that period, we delete or de-identify data unless a lawful reason requires longer storage.

Yes. Send a request from your registered contact details and say what you want corrected or removed. If local law allows the request and we can verify the account, we will update the relevant record.

Use the email, form, or postal contact listed on this page. We review each request, confirm what we can share, and explain any limits created by law, security checks, or record keeping duties.